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If you are using Wowza Media Server v3.x or earlier and do not have a Wowza account, please contact

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MAINTENANCE AND SUPPORT

Wowza maintenance and support protects your streaming investment by providing access

to the latest feature enhancements and worldwide technical support engineers.

 

BENEFITS INCLUDE

l   FULL SOFTWARE VERSION UPGRADES FOR MAJOR PRODUCT ENHANCEMENTS

l   REGULAR SOFTWARE UPDATES

l   DEDICATED EMAIL SUPPORT FROM OUR WORLDWIDE TECHNICAL SUPPORT ENGINEERS

l   CASE-BASED INCIDENT TRACKING

l   RESEARCH & DEVELOPMENT TEST LICENSES FOR THE LATEST VERSIONS

l   ACCESS TO WOWZA MEDIA SERVER 3.X AND EARLIER LEGACY INSTALLERS

 

¿Í¿ìÀÚ SSL(StreamLock)ÀÇ ÀÎÁõ¼­¸¦ »ç¿ëÇϱâ À§Çؼ­´Â Maintenance ±â°£(À¯·á)À» °è¼Ó À¯ÁöÇØ¾ß ÇÕ´Ï´Ù.

To create StreamLock certificates, you need to have a Wowza account with any Wowza Streaming Engine license with active maintenance and support.

StreamLock certificates are valid for 365 days, unless they are associated with a Trial license, in which case they are valid for 30 days. StreamLock certificates are eligible for renewal within 28 days of expiring, unless they are associated with a Trial license. Check a certificate's expiration date in the My SSL Certificates table under Certificate Information. If a certificate is within 28 days of expiring, the expiration date should appear in red text, and a Renew link appears. To renew an existing certificate, do the following:

1.       In the My SSL certificates table, locate the certificate to renew.

2.       Under Certificate Information, click Renew. It may take up to an hour for your certificate to be updated. If no option to renew is visible, your certificate does not require renewal yet.

3.       Click Download certificate under Certificate Information.

4.       Install the updated certificate and then reconfigure the host port to use it.

Important: When you renew a certificate, you need to download, install, and configure the updated certificate. We highly recommend you install the updated certificate on the applicable Wowza Streaming Engine instance immediately to avoid interruption of streaming from that server to your end users.

Note: If you need to replace a certificate, for example if it becomes corrupted, contact Support.