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Basic Annually
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Included
Instances
The number of instances included in the recurring fee.
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1 instance
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Included
Transcoded Channels
Number of concurrent, transcoded channels per instance, per month.
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10
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Additional
Transcoded Channels
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25
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The price for
additional transcoded channels.
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per channel
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Containerized
Deployment Pricing
Flexible pricing models for containerized deployments.
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X
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Offline
Deployment Pricing
Unique pricing for offline keys.
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X
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Q. What is an instance? A. An instance is a single copy of Wowza Streaming Engine server software running on a single physical or virtual computer.
Q. What is viewer hours and how is it calculated? A. The number of connections will vary based on your bitrate, network capacity, and server hardware. To learn more about deployment scenarios, view our streaming deployment examples or contact a Wowza technical support specialist.
Q. How is my usage calculated for subscription plans? A. For subscription plans, usage is based on the maximum number of concurrent instances in use at any given time during your bill cycle.
Q. Can I purchase an annual subscription? How do I add instances, and how will that be billed? A. Contact us for information on Wowza Streaming Engine annual plans. You can add server instances to an annual subscription at any time using your existing license key. In terms of billing, you have two options:
- Prepaid annual instances: Make a one-time prorated payment to add instances to your subscription at the annual rate.
- Additional instances: Pay as you go at the per-instance monthly price each month in which you exceed your prepaid allotment.
Q. Can I upgrade or downgrade plans? A. With Wowza Streaming Engine month-to-month plans, you can change at any time. Changes will take effect at the end of the current billing period. You may not change an annual plan mid-period; plan changes will only take effect at the end of the 12-month subscription period.
Q. What is a stream vs. a channel? A. A channel is the input, a stream is the output. Example: If you stream three channels (input), e.g., ESPN, HBO, CBS, each in three different resolutions, then that is nine streams (output).
Q. What does concurrent, transcoded channels mean? A. When we say concurrent, transcoded channels, we mean transcoded streams. Wowza Streaming Engine does not have a limit on the number of source streams you can run.
Q. Is there a limit on the number of concurrent, transcoded channels per instance? A. Yes, you are limited to a maximum of 10 concurrent, transcoded channels per instance per month. If you exceed 10 concurrent, transcoded channels per instance, you will be charged at $25 per additional transcoded channel. Overages are billed in full month increments only, based on the count of the highest high-water mark for concurrent, transcoded channels per instance each month. Please contact us for custom pricing for high-volume transcoding.
Q. Where can I deploy Wowza Streaming Engine software? A. You can download Wowza Streaming Engine on any server hardware or deploy instantly on a major cloud provider using a preconfigured virtual machine preloaded with Wowza Streaming Engine software. Please note: an Internet connection is required. To deploy in an offline environment, please contact us.
Q. Is there special pricing for high-volume deployments? A. Yes! Our streaming server cost is flexible specifically for high-volume deployments. Please contact us to learn more.
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